Businesses need reliable IT support and solutions, especially with the rise in cybersecurity threats. The need to protect one’s IT security is very important so it’s vital to choose the right IT support company that suites your needs and standards, as a business. Not sure what to look for? Here are key things to look out for that we provide.
Fast Response Time
With any business, fast response times are crucial to ensure every working moment is being used in the workplace. We’re quick in responding to any of our clients requests or problems. Experiencing delays can impact the success of your business.
IT Assistance Experts
Picking a provider that has a range of experts in multiple fields, that can cater to your IT needs is important too. Therefore, our team has a variety of specialists who have skills in areas such as cloud services, security and VoIP.
24/7 Help Desk
This type of services is standard for majority of IT support companies, however, some may not offer it. Most likely your business will need a 24/7 help desk. This makes it quick and easy to log any tickets, so you don’t have to wait until office hours for round the clock service.
No Long Term Contracts
It’s beneficial to avoid getting sucked into long-term contracts, which can cost your business a lot more money. Some IT companies try to do this without giving you a chance to look into what exactly you’re signing up for. Whereas, at PCW Solutions we offer a fixed monthly contract with 30 days notice cancelation with no hidden costs. So we don’t tie people into a year contract.
How PCW Solutions Can Help Your Business
It’s important for us at PCW Solutions to provide the support and services that are needed to keep your business running smoothly. When you’re looking for the right IT services, experience and professionalism are both what you want, which we’ve been providing for over 15 years. We support small and large businesses and provide the same high levels of support. We offer personalised tech support to meet your individual needs, we make regular “check-in calls” to ensure your IT systems continue running smoothly. And our ticket system keeps you and your business in the loop about our progress.
As PCW grows, our mission remains constant: to offer fast, personalised, efficient, and high-quality IT solutions. During the Covid lockdown, PCW Solutions received all 5 star Google reviews, making it the highest-rated independent local IT company.
If you’d like to explore more of our business IT support options, give us a call at 0207 052 5011.
Read our last article on Mesh Wi-Fi